accessibility

We offer the accommodations listed for your visit, and staff are trained and happy to assist you. For questions or to request accommodations for your visit, please contact [email protected].

Children’s Museum exhibits are designed to Universal Design standards, which take into account all people of diverse abilities. Products, services and environments that have been designed in this way are performance-based and address usability issues so they can be used by people of all ability levels to the fullest extent.

• Sensory Friendly Afternoons are offered on the second Tuesday of each month, 1:00 – 5:00 pm. Anyone with sensory sensitivities is invited to have a fun, friendly experience in a comfortable and accepting environment. Lights and sounds in spaces throughout the museum are adjusted, Sensory Kits with noise-canceling headphones, sunglasses, fidgets and other items are available, and several Quiet Areas, where families can take a break, are designated. Check the Calendar of Events for dates. To learn about other programs for children and families with autism spectrum disorders and sensory sensitivities, visit our calendar or contact [email protected]
• Sensory tools, including noise-canceling headphones, weighted neck wraps and wrist assistance cuffs, are available upon request. To request an item in advance of your visit, please contact [email protected].
• A description of Museum exhibits told from a child’s perspective and utilizing visual messages is available here.

• Accessible parking is available in our parking lot
• A Museum map is available at the Admissions desk
• We post a weekly Field Trip Forecast during the spring months to assist visitors in planning their visit.
• The Children’s Museum participates in several programs to make admission more accessible, including:

1. Museums for All program, offering reduced admission to those who receive food or medical benefits with an EBT card
2. Blue Star Museums, offering free admission for active, retired and veteran military members and several guests
3. Free admission to any therapeutic staff support, counselor, doctor, therapist or nurse that accompanies a visitor as part of their professional responsibilities. Please provide employee identification at the Admissions Desk to receive admission.

Service dogs and miniature horses are welcome in the Children’s Museum of Pittsburgh and MuseumLab. In situations where it is not obvious that the animal is a service animal, staff may ask if the service animal is required for a disability and what work or task has the animal been trained to perform. Staff will not ask for documentation or that the animal demonstrate a task, or inquire about the nature of a person’s disability.

• The Children’s Museum’s main entrance at 10 Children’s Way is wheelchair accessible; MuseumLab offers a ground level accessible entrance at 6 Allegheny Square East.
• Exhibit areas are accessible by ramp and elevator, with the exception of the Gravity Room in the Kindness Gallery and the Limb Bender.
• Versatile Velcro lap tables, adjustable to fit most wheelchairs, are available upon request.
• Motorized wheelchairs are always permitted.
• Wheelchairs are available on a first-come, first-served basis.

• A tactile Museum map is available at the Admissions Desk.
• Sighted guides are available for descriptive tours. Please contact [email protected] two weeks in advance of your visit to schedule a tour.
• American Sign Language interpreters are available for tours and public programs. Please contact [email protected] two weeks in advance of your visit to schedule.